FAQ

Shipping options?

We currently ship domestically within the U.S. and internationally to select countries. Orders are processed within 3-5 business days. Shipping rates vary based on location, and delivery times may differ depending on your region.

Can I request a custom order?

Absolutely! We love creating personalized items. If you have a specific color scheme, theme, or design, please contact us via our contact page or send us an email at roma.and.tina.designs@gmail.com

What is your return policy?  

We accept returns within 30 days of purchase for unused, undamaged products in their original packaging. If your item arrives damaged or incorrect, please contact us immediately with your order details and a photo of the item. Custom orders and sale items are final.

What should I do if my order arrives damaged or incorrect?

Please contact us immediately with your order details and a photo of the item. We'll gladly work with you to resolve the issue as quickly as possible.

How can I contact you?

For inquiries, custom orders, or collaborations, please visit our Contact Page or email us at roma.and.tina.designs@gmail.com